Administrative Assistant-Neurodiagnostics Lab

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Location:

Duke University Hospital (9DCT office) Durham, North Carolina (with some option to work remotely)

Work Hours:

Monday-Friday 8:00am-4:30pm (remote and onsite)

General Summary 

In support of a department or group of professionals, regularly required to resolve moderately complex (non-routine ) administrativeproblems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced.

Work Performed

• In addition to tasks outlined in the Administers active Clerk description, examples of work at this level may typically include some combination of the following:
• Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested. Coordinate special projects.
• Research budget variance and follow up to resolve issues.
• Develop advanced presentation materials.
• Prioritize and resolve inquiries (phone, e-mail, in person).
• Schedule and maintain calendar of appointments, meetings, and travel itineraries, and coordinate related arrangements.
• Function as a liaison between the department and external groups.
• Explain policy/procedures to other parties based on knowledge of the company and department guidelines.
• Collect, compile and analyze moderately complex data and information.
• Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

• Creatively uses PC, word processing and other office tools.
• Preferred experience with Maestro Care/Epic and experience with scheduling medical appointments
• Thorough knowledge of department policies, procedures, 

Level Characteristics

N/A

Minimum Qualifications

Education

Highschool education or equivalent.

Experience

Two years of administrative support experience of increasing variety and/or complexity

De grees, Licensures, Certifications

N/A

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.