ASSISTANT TRANSPORTATION SUPERVISOR

Occupational Summary

Coordinates and participates in activities involved in the scheduling, operations, training and safety of Duke University transit vehicles and drivers; schedule operators when needed and maintain all driver files.

Work Performed

• Oversee and coordinate activities involved in scheduling, operation, staffing and safety of University transit vehicles for passenger use and drivers; operate vehicles when/if necessary.
• Develop and coordinate vehicle route and charter activities; assist customer in determining type of vehicle to meet customer's needs; apprise customer of charter charges; schedule charter, complete forms and secure staffing and bill customer accordingly; prep and clean vehicle prior to as needed.
• Coordinate scheduling and dispatched employees to route; maintain and update driver files, compose quarterly safety videos for training, complete yearly driver license checks and periodically monitor drivers.  Train new drivers and assist with on-boarding.  Drive routes when required.
• Plan and schedule work for operators ensuring proper distribution of work assignments and adequate staffing of transit vehicles; oversee various personnel actions including, but not limited to, shift work, charters, substitutions, vacation schedules, and overtime work schedules.
• Maintain operational records including, but not limited to, report and daily report on incidents/accidents; verify accuracy of these and other records and ensure that records are properly maintained.
• Train and instruct employees in the safe and proper performance of the work element, operations of vehicles, and use of equipment as needed; monitor performance and provide follow-up instruction where needed; answer all telephone inquiries and address concerns/ issues as needed.  Ensure compliance with Union agreement.
• Operate current and new transportation-related products and services, analyze equipment requirements, recommend purchase of new products, supplies and equipment.
• Review and evaluate procedures and recommend methods for increasing efficiency and cost reduction on a monthly basis. Maintain daily paperwork and email of ongoing active transportation office.
• Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Work schedule may change due to departmental needs.

Required Qualifications at this Level

Education/Training

Work requires the ability to provide instructions, prepare reports and coordinate the work of others generally equivalent to a high school education.

Experience

Work requires two years’ experience in transportation services. OR AN EQUIVALENT COMBINATION OF EDUCATION AND/OR EXPERIENCE. North Carolina Class A or B CDL with passenger endorsement required.

Skills

North Carolina Class A or B CDL with passenger endorsement required.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Minimum Qualifications

Education

Work requires the ability to provide instructions, prepare reports and education. coordinate the work of others generally equivalent to a high school

Experience

Work requires two years experience in transportation services. OR AN EQUIVALENT COMBINATION OF EDUCATION AND/OR EXPERIENCE North Carolina Class A or B CDL with passenger endorsement required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.